Policies and terms

Terms of Service

These terms and conditions apply to the use of this website by all visitors to the website. Accordingly, these Terms and Conditions constitute a binding agreement between you as a user of the Website (“you” or “user”) and Langton Seaport Trading Ltd. (hereinafter referred to as whmy store) and/or its affiliated entities (collectively referred to as “whmy store”, “we”, or “our”) (“whmy store” or the “Site”).

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Throughout the site, the terms “we”, “us” and “our” refer to whmystore. whmy Shop offers this website, including all information, tools and services offered by this site to you, the user, conditioned upon acceptance of all terms, conditions, policies and notices stated here. This website is operated by HONG KONG HAILANGINTERNATIONAL LIMITED, Company Number: 3243194, Company Address: 620 Choi Yuen Street, North District, Hong Kong (this is not a return address)

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available from Hyperlink path. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our site. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

The service is located in Hong Kong. We make no representation that the Content may be downloaded or viewed or is appropriate for use outside Hong Kong. If you access the Services or Content from outside Hong Kong, you do so at your own risk. You are solely responsible for ensuring compliance with the laws of your jurisdiction, both within and outside of Hong Kong.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature.

Any breach or violation of any of the Terms will result in immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. . .

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the materials contained on this website is at your own risk.

This site may contain certain historical information. Historical information is, necessarily, not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (IF ANY)

Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our returns policy.

Section 7 – Optional Tools

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER CONTRIBUTIONS

If, at our request, you submit certain specific entries (for example contest entries) or without a request from us, you submit creative ideas, suggestions, proposals, plans or other materials, whether online, by email, postal mail or otherwise (collectively, 'Comments') You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or Terms. This service. .

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is subject to our Privacy Policy. To view our privacy policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) solicit others to perform or participate in any illegal acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; Limitation of liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

In no event shall our store, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive or punitive damages. SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT OR TORT ( including negligence), strict liability or otherwise, arising out of your use of any of the Service or any products purchased using the Service, or for any other claim related in any way. For your use of the Service or any Product, including, without limitation, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of use of the Service or any Content (or Product) posted, transmitted or made available otherwise through the Service, even if notified of the possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Compensation

You agree to indemnify, defend and hold harmless THE PURE Tees and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any party Third due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Service, this decision will not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including (including, without limitation, any prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 - Laws of Hong Kong

This Agreement will be governed by and construed in accordance with the laws of Hong Kong, including all matters relating to construction, validity and performance, and both parties may submit a legal case to the Sharjah International Commercial Arbitration Center (Siac).

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our site periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at

Explicit policy

whmy.store (“we”, “us”) is the operator of (https://whmy.store/) (the “Website”). By placing an order through this website, you agree to the terms below. They are provided to ensure that both parties are aware of and agree to this arrangement for mutual protection and to set expectations about our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website, but from time to time there may be a stock discrepancy and we will not be able to fulfill all of your items at the time of purchase. In this case, we will make available products available to you, and contact you to see if you would prefer to wait to restock the back-ordered item or if you would prefer us to process your refund.

2. Shipping costs

Shipping costs are calculated during checkout based on the weight, dimensions and destination of the items in the order. Shipping fees will be collected with your purchase.

This price will be the final price of shipping cost to the customer.

3. Returns

3.1 Return due to change of mind

whmy.store will happily accept returns due to a change of mind as long as we receive your return request within 30 days of receipt of the product and it is returned to us in the original packaging, unused and in resalable condition.

Return shipping fees will be paid at customers' expense and they will be required to arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this is done via email.

(whmy.store) will refund the value of returned merchandise but will not refund the value of any shipping paid.

3.2 Returns Warranty

whmy.store is happy to honor any valid warranty claims, provided the claim is made within 90 days of receipt of the items.

Customers will be required to pre-pay the return shipping fee, however, we will reimburse you upon a successful warranty claim.

When returning items for a warranty claim, you can expect whmy.store to process your warranty claim within 7 days.

Once you confirm your warranty claim, you will be given the option to:

(a) Refund your payment method

(b) Refund in store credit

(c) Sending you a replacement item (if stock is available)

4. Terms of delivery

4.1 Transit time locally

Generally, domestic shipments are in transit for 2 - 7 days

4.2 Transit time internationally

Generally, orders shipped internationally are in transit for 4 to 22 days. This varies greatly depending on the shipping company you choose. We are able to provide a more specific estimate when you choose your delivery company at checkout.

4.4 Change of delivery address

Orders placed before 10am - Singapore time (UTC+08) will be dispatched the same day, otherwise within the next business day.

Our warehouse operates Monday through Friday during standard business hours, except on national holidays when the warehouse will be closed. In these cases, we take steps to ensure shipping delays are kept to a minimum.

4.4 Change of delivery address

For requests to change delivery address, we can change the address at any time before the order is dispatched.

4.5 p. Charging the box

whmy.store will ship to PO Box addresses using postal services only. We are unable to provide courier services to these locations.

4.6 Shipping to military address

We are able to ship to military addresses using USPS. We cannot provide this service using courier services.

4.7 Items out of stock

If an item is out of stock, we will wait until the item becomes available before placing your order. Items on the order will be held while we wait for that item.

4.8 Delivery time exceeded

If the delivery time exceeds the expected time, please contact us so we can investigate.

5. Track notifications

Upon dispatch, customers will receive a tracking link through which they can follow the progress of their shipment based on the latest updates provided by the shipping provider.

6. Packages damaged during transit

If you find a package damaged in transit, please reject the package from the postal carrier and contact our customer service, if possible. If the package was delivered without you present, please contact Customer Service to inform you of the next steps.

7. Duties and taxes

7.1 Sales tax

Sales tax has already been applied to the price of the merchandise as displayed on the Site

7.2 Import duties and taxes

Import duties and taxes may be paid on international shipments upon arrival in the destination country. This varies by country, and whmy.store encourages you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival in your destination country, the goods will be returned to whmy.store at the customers expense, and the customer will receive a refund for the value of the goods paid minus the cost of return shipping. The initial shipping cost will not be refunded.

8. Cancellations

If you change your mind before you receive your order, we can accept cancellation at any time before the order is dispatched. If ordered

It has already been sent, please refer to our refund policy.

9. Insurance

Parcels are insured against loss and damage up to the value as stated by the shipping company.

9.1 Procedures for packages damaged during transportation

We will process the refund or exchange as soon as the postal carrier has finished investigating the claim.

9.2 Process of lost parcels in transit

We will process the refund or exchange as soon as the postal company conducts an investigation and finds that the package is missing.

10. Customer service

For all customer service inquiries, please email us at support@ikyugo.com

Return policy

The return policy is only available for products purchased directly from our online store whmy.store.

yields

Our return policy is valid for 30 days. If you request a return after 30 days of purchase, unfortunately we will not be able to process your return or exchange request. For a return request to be successful, your item must be unused and in the same condition that you received it. The packaging must also be in the original packaging. A receipt or proof of purchase must be presented upon return. The buyer is responsible for paying shipping costs incurred when returning the product. Return shipping costs will not be refunded. A partial refund is promised only in the following cases: - The item is not in the original condition in which it was sold, and the part is damaged or missing due to the buyer's error. - The returned item must be more than 30 days old from the date of purchase.

Refunds

Upon receipt and inspection of your return, we will send you an email to notify you that we have received your returned item. We will also inform you whether we approve or reject your refund. If your refund request is approved, we will process your refund request immediately and the refund will be credited to your account or credit card in the same manner as it was received a few days later. The shipping cost for the initial shipment will be deducted from your refund upon receipt.

Delayed or failed refunds

If you never get your money back, first make sure your bank account is in order. Then contact your credit card company, which usually takes some time before a refund is officially issued. Next contact the bank that issued your card. There is usually some processing time before a refund is sent. If you have done all this but have not received your refund, please contact us via our website.

Sell ​​tools

Only regular priced items can be refunded, promotional funds are not refundable.

Exchange of goods

We only replace defective or damaged items. If you need to exchange it with the same product, please send the product back to us. You will be responsible for paying the shipping costs to return the product. Return shipping costs are non-refundable.

Gifts

If an item is marked as a gift at time of purchase and sent directly to you, you will receive a gift certificate for the value of the returned item. A gift certificate will be mailed to you upon receipt of the returned item. If the item was not marked as a gift at the time of purchase, or if the gift giver sent the order to themselves and then shipped it to you, we will refund the money to the gift giver, who will notify you of the return.

shipping

Please contact us via our website for instructions on how to ship your product to us. The consumer bears all risks of loss or damage to the item during shipping. If you are shipping an item worth more than $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned items.

privacy policy

Our strict security and privacy policy keeps your trusted information safe and private. The information can only be accessed by employees to assist you, and access is only available to third parties if you have given written permission or to assist in criminal investigations. is the sole owner of the information collected on this site and we guarantee that we will not sell, share or rent your information to any third parties.

We collect the following categories of personal information directly from you, while you visit our website, communicate with us, create an account with us, or place an order with us:

personal details
Account Information:
Log information
Marketing information
Billing Information
Communications you send to us
Visual information
Information we collect
We collect what is commonly referred to as “sensitive personal information” if you choose to provide your skin tone preferences. Providing this information is completely voluntary, is collected only with your express and free consent, and is securely stored on our web servers for use in customizing our communications with you via messages or on the Site. Any stored information can be viewed on your account page. This information can be deleted using the same mechanism provided to us on your account page or by email through our website. Please do not provide other sensitive personal information about yourself to us.
We may also receive certain categories of personal information from third parties, such as partner companies participating in any joint promotions. The information we obtain from third parties will generally be your name and contact details.
What are the consequences of not providing personal information?
You are not required to provide all of the Personal Information identified in this Privacy Policy to use our Site or to interact with us offline, but some functionality will not be available if you do not provide certain Personal Information. For example, we may not be able to respond to your requests, create an account for you, process a transaction or enter into a contract, or provide you with marketing that we think you may find valuable.
How we store and protect your information

We take reasonable technical and organizational measures to protect personal information from accidental loss, misuse, alteration or destruction. However, no security measure can guarantee non-settlement. Except to the extent liability cannot be excluded or limited under applicable law, we do not accept any responsibility or liability for disclosure of your information due to errors in transmission, unauthorized third party access, or other reasons beyond our control.
You also have an important role in protecting your personal information. You should not share your username and password with anyone, and you should not reuse passwords across more than one website. If you have any reason to believe that your username or password has been compromised, please contact us as detailed below.
Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our Site. These third-party sites have separate and independent privacy policies. Therefore, we do not accept any responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these sites. Notification of Changes If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. It is the responsibility of customers to periodically check the privacy and policy available on the website for changes. If we make material changes to this policy, we will notify you here or via a notice on our home page